Our Return policy and RMA process is outlined below:
Return Policy
- All returns must have authorization (RMA). Please contact your customer service rep for details.
- Items in new, unused, unsold condition may be returned at dealer’s expense for full credit. All original packaging and contents must be included. An invoice copy will need to be placed in the box, highlighting the number of the item(s) being returned. A written reason for the return needs to be added to the invoice so that the warehouse will know to restock the item or what defects it may have otherwise.
- Items that are defective or damaged upon receipt of delivery (having never been sold) may be eligible for a call tag. Please call your customer service representative to discuss details.